Jan 27 2022
HR and Labour Trends: 2022 Seminar
Virtual online event
Organisational Development Conference 2022
The impact caused by the Fourth Industrial revolution, the Covid-19 pandemic and hybrid working may have brought what one could call the “perfect storm”. The irony of this unprecedented vortex is that it provided a unique opportunity for the organisational development (OD) discipline to reshape and redesign businesses. A survey conducted by Boston Consulting Group in 2021 titled “The Future of People Management Priorities”, which included responses from more than 6 600 participants from 113 countries worldwide, reveals that it may be difficult to successfully nurture or develop HR capabilities (including Learning and Development, Talent Management etc) without OD interventions.
To its advocates, OD is the magical glue that makes businesses adaptable, responsive and resilient in the face of a world that changes by the day. However, the opportunity to build more future-ready and sustainable organisations, perhaps with new ways of defining value, is a challenge that most OD practitioners are now faced with.
Join the Knowledge Resources Organisational Development conference and unpack how you can lead your OD function with courage and receive insights that will help you usher your organisation through this tremendous change.
21 and 22 February 2022
Pre-conference workshop
Designing fit-for-purpose organisations
The way an organisation is designed has a profound effect, not only on its capacity to perform, but also its ability to:
- Execute strategy successfully,
- Create memorable experiences for customers and employees,
- Effectively deploy and use resources,
- Implement efficient modes of working,
- Influence the flow of people energy and positively engage staff,
- Embed a healthy organisational culture and dynamics
- Consequently perform effectively,
- And ultimately to be a successful and viable business.
Your organisation can (and should!) be competing by its design. This workshop will show you how.
A first of its kind in SA, this highly-practical workshop is unique in that it:
- Seamlessly merges the latest theory and practice of Organisational Design (OD);
- Presents a comprehensive, integrated, approach to OD and its processes;
- Offers real case studies to show you how to apply OD pragmatically at work.
After attending, you’ll have a well-grounded, high-level understanding of OD. You’ll get to grips with Organisational Design (OD) as a critical organisational discipline and key executive leadership task. And you’ll also know how to weigh up different Organisational Operating Models – with fit-for-purpose delivery logics – for your own organisation.
Workshop outline
- Engaging with OD as a mission-critical organisational discipline
Definition, purpose, and expected benefits of OD
Why has OD become a mission-critical organisational discipline? - Mapping the territory called Organisational Design
Levels and dimensions of design
Basic building blocks
Common myths
A comprehensive, integrated OD route map - Mapping the territory called Organisational Design
Phase 1: Recognise need for organisational (re)deign
Phase 2: Scope and set up the OD assignment
Phase 3: Craft a fit-for-purpose OD solution
Phase 4: Implement the signed-off OD solution and assess it value-add
Phase 5: Close out - Choosing a fit-for-purpose organisational design
Key considerations when choosing a fit-for-purpose organisational design
Generic organisational shapes with their respective strengths and weaknesses
Key questions to interrogate the fitness-of-purpose of an Organisational Design - 5a: Into the future: In search of a future-fit Organisational Design
OD within the Fourth Industrial Revolution
Organisational Design of the future for the future - 5b: Tying it all together
Fit-for-purpose organisational design: A holistic, integrated and systemic picture
Unique value-add!
The workshop is based on the globally, highly acclaimed OD text by the workshop presenter, Theo Veldsman: Designing fit-for-purpose organisations. A comprehensive, integrated route map. The book has been rated independently internationally as the most comprehensive, up-to-date book on organisational design, currently available globally. Participants in the workshop will receive a complimentary e-copy of the book.
He is seen as one of the pioneers of Organisational Design as a formal discipline in Southern Africa and Africa. He has enabled the process of introducing many of the global Organisational Design thought-leaders to South African audiences by arranging for them to visit South Africa. Personally, Theo has conducted more than 50 organisational design assignments across private and public organisations, both locally and internationally, at the executive and senior management levels.
Over the past 8 years Theo has trained close on 200 OD practitioners through public and in-company programmes. He has been party to many South African organisations introducing organisational design as a formal area of practice.
25 February 2022
Post conference workshop
Strategies for designing the Digital Employee Experience (DEX)
This workshop will cover
- The evolution of Human Experience (HX) to build a hybrid inclusive work culture
- Principles to shape a digital employee experience
- An understanding of the systemic factors that drive HX
- Structure and Skill
- EVP and the lived Experience
- Culture and Employee Experience (EX)
- Analytics and diagnostic empathy mapping
- Employee Experience enablers
- Practical immersion of designing an HR process DEX principles
- g. Onboarding
- g. Maternity Leave
Participants will receive:
- Tools for designing and shaping the HX
- A practical framework for designing the onboarding and offboarding – the 2 critical moments that matter in the EX journey
Facilitated by Selma de Morney, Managing Director, Human Fire
Selma de Morney is the founder of Humanfire – a boutique and agile talent management consultancy. Humanfire exists to help organisations unleash human potential by enabling talent and the organisations they work for to thrive together.
They do this by reimagining talent, Human Experience (HX) strategies and the tools and technologies to liberate them. They act as a journey partner to help create a connected human-centric workplace with greater relevance for the future.
As a journey partner to clients, Selma has been a part of large-scale culture, change and talent management transformation initiatives. Humanfire has the dynamic and intuitive ability to connect teams and collaboration partners for customized solutions.
As a forward thinking and innovative business, their drive is to shape and deliver experiences that people will love.
REGISTRATION FEES (excl. VAT)
Option A: OD Conference and two workshops | February 21,22,23,24,25 2021 | Normal Fee: R10 500 excl. VAT
Option B: OD Conference and pre-workshop | February 21,22,23,24 | Normal Fee: R8 500 excl. VAT
Option C: OD Conference and post-workshop | February 23,24,25 | Normal Fee: R 6 500 excl. VAT
Option D: OD Pre Conference Workshop Only | February 21,22 | Normal Fee: R5 000 excl. VAT
Option E: Two-day OD Conference Only | February 23,24 | Normal Fee: R5 000 excl. VAT
Option F: OD Post Conference Workshop Only | February 25 | Normal Fee: R2 500 excl. VAT
Hourly Schedule
Day 1 - 23 February 2022
- 09:00 - 09:10
- Chairman’s opening remarks
- 09:10 - 09:50
- Keynote: The business case for OD: Why the impact of the pandemic and hybrid working has been OD’s time to shine
- Sthembiso Phakathi, Director, Human Capital, Deloitte
Speakers:
Sthembiso Phakathi
- 09:50 - 10:30
- Organisational Agility: Case studies on moving from traditional to adaptive OD strategy
- Lisa Andrews, Talent & Organisation Director, Unilever AND Bedelia Theunissen, Group Talent & Organisational Effectiveness Executive - AECI
Speakers:
Lisa Andrews
- 10:30 - 11:00
- Morning break
- 11:00 - 11:40
- Decoding the OD-HR relationship
- 11:40 - 12:20
- Change models – are they still relevant?
- Dayalan Govender, Partner & Director: People and Organisation, PwC
Speakers:
Dayalan Govender
- 12:20 - 13:00
- Organisational design for a hybrid future of work
- Janko Kotze, Managing Director, Human Interest
Speakers:
Janko Kotze
- 13:00 - 13:40
- Lunch break
- 13:40 - 14:20
- Conversation: Designing organisational cultures for disruptive and difficult times
- Travis Stephenson, Head: Talent & OD, Mr Price Group AND Durdana Kabir, Regional Head: Talent & Organisational Development, Nestle Central & West Africa AND Gbemisola Otimomo, Head: People & Organisation, Middle Africaa, Norvo Nordisk Kenya AND Dvorah Stein, Founder and People Strategist, Hive Culture
Speakers:
Durdana Kabir, Dvorah Stein, Gbemisola, Travis Stephenson
- 14:20 - 14:50
- Case Study: Amplifying the Voice of the Employee as a lever of culture shift
- Andee Uren, Head: Organisational Effectiveness, Nedbank
Speakers:
Andee Uren
- 14:50 - 15:00
- Quick leg stretch
- 15:00 - 15:30
- Improving employee mental health and wellbeing: an OD perspective
- Ninette Van Arde, Organisational Design Lead, Momentum Metropolitan
Speakers:
Ninette Van Aarde
- 15:30 - 16:00
- International Keynote: The Regenerative Business: Redesign Work, Cultivate
- Carol Sanford, Founder, The Regenerative Business Development Community, Best Selling Author and Executive Educator, Greater Seattle, USA
Speakers:
Carol Sanford
- 15:30 - 16:00
- Case Study: The importance of Self Leadership and how to leverage it to improve
- Bahia Sarlie, Group Leadership and Interim Learning Lead, ABSA
- 16:00 - 16:45
- International Keynote: The Regenerative Business: Redesign Work, Cultivate Human Potential, Achieve Extraordinary Outcomes
- Carol Sanford, Founder, The Regenerative Business Development Community, Best Selling Author and Executive Educator, Greater Seattle, USA
Speakers:
Carol Sanford
- 17:00
- Book launch: Indirect Work with Carol Sanford
Day 2 - 24 February 2022
- 09:00 - 09:10
- Welcome back | Chairman’s opening remarks
- JP Van Zittert, Head: People Effectiveness, SA Taxi
Speakers:
JP van Zittert
- 09:10 - 09:50
- The future of Employee Experience and the role of technology and its abilty to transform the workplace
- Chris Jones, Head: Customer Success EMEA, Enboarder
Speakers:
Chris Jones
- 09:50 - 10:30
- Leveraging analytics and metrics to inform organisation design
- Lerato Semenya, Managing Director, Chromatic Consulting
Speakers:
Lerato Semenya
- 10:30 - 11:00
- Morning break
- OD techniques Masterclass session
- 11:00 - 11:40
- Utilising Design thinking to optimally design work practices for the hybrid world of work
- Richard Perez, Founding Director: Hasso Plattner School of Design Thinking, University of Cape Town
Speakers:
Richard Perez
- 11:40 - 12:20
- How to run a virtual World Café successfully
- 12:20 - 13:00
- Lunch break
- 13:00 - 14:20
- International Masterclass presentation: World Café : Build mastery in hosting 'conversations that matter' on a virtual platform
- Augusto Cuginotti, Chair, The World Café Community Foundation Stewardship Council
- 14:20 - 14:30
- Quick leg stretch
- 14:30 - 15:30
- Unpacking the competencies and capabilities for an OD practitioner in our new normal
- Speaker: Terrence Taylor, Talent and Organisational Development Consultant | Panellists : Tebogo Mdhluli, Head: Organisational Effectiveness, Anglo American Platinum AND Bernd Schulz, Director, Action Learning Partners AND Dr. Loyiso Mbabane, Executive Consultant, 21st Century
Speakers:
Bernd Schulz, Dr Loyiso Mbabane, Tebogo Mdhluli, Terrence Taylor
- 15:30
- Close of conference
Sthembiso Phakathi
Director: Human Capital, Deloitte
Sthembiso is currently Director in the Human Capital practice at Deloitte Consulting focusing mainly in the Energy, Resources and Industrials sector. He is a part-time lecturer at Wits University in the department of Economics and Human Sciences. He's conducted research in marketing management, operating models and strategy analysis.
Sthembiso is an experienced and talented business advisor and has built many strong business relationships over many years. He works with his clients to harness culture and build competitive advantage through strategic focus, business connection and execution excellence. He's known for his passion for organisation design and behavioural change management.He has broad knowledge in the development of organisational models, HR optimisation and workforce transition strategies. He's regarded by his peers as one of the leading practitioners in enterprise transformation and organisational effectiveness. His delivery experience encompasses both the public and private sector working with global blue-chip organisations and major multinationals.
Lisa Andrews
Talent & Organisation Director - Africa at Unilever
As an experienced Human
Capital professional, Lisa
is currently the Talent &
Organisation Director for
Africa at Unilever. Prior to
this role, Lisa led talent
management across 14
markets for Old Mutual
Limited and held numerous
other roles with the
BAT group, including an
international assignment
in the UK, leading in the
Talent Centre of expertise
across 200 Markets. She
has a wealth of experience
in Talent Management and
Organizational Design driving
robust leadership pipelining
on a local and global level.
Lisa holds a Bachelor of
Commerce (Honours) degree
in Industrial Psychology
from UCT and completed
Leadership Development
Programme.
Dayalan Govender
Partner/ Director: People and Organisation, PwC, Vice Chairman, SABPP
Dayalan is the current Vice Chair of the SABPP and is also Partner at PwC. He has held various roles within PwC and has been with the firm for 16 years. Before joining PwC, he was with UNISA for 8 years. Dayalan is currently pursuing his PhD in Management and Leadership.
Janko Kotze
Managing Director, Human Interest
Janko is an industrial Psychologist and holds a Master’s Degree in IO Psychology at Unisa (CumLaude). He has extensive consulting experience and has designed and delivered organisation development solutions to over 40 organisations across the globe. He founded Human Interest, a specialist Organisation Development Consulting Firm in 2015. Following continuous and significant growth and value-add to clients year-on- year, Human Interest was recognised by peers as a leading Industrial and Organisational Psychology firm in South Africa. They received the 2020 SIOPSA Presidential Award as Category Winner in Business of the Year. He is one of the first of an exclusive group of athletes to represent South Africa on youth, junior and senior national level. He has competed across the world, which exposed him to elite mindsets. He is passionate about people’s potential and have worked with global leaders, Olympic athletes and league winning sports teams to achieve their goals. He is the mastermind behind Human Interest’s sought-after Elite Team Development Programme and loves to extract characteristics of high-performing sports squads and transforming it into tailored solutions for organisational teams. He is a respected thought leader on team dynamics and is a regular invitee to address Executive Teams and Conference Delegates. He is a Guest Lecturer to Post- Graduate Students at both the North-West University and the University of Johannesburg.
Durdana Kabir
Head Talent &OD, Nestle Central and West Africa
Durdana has 22 years of experience in both the Foods and Airline industry. She currently holds a regional role as Head of Talent & Organisation Development at Nestle Central & West Africa. Before this, she held the same position for Malaysia & Singapore. Durdana was made the first female Head of HR in Nestle Bangladesh and to hold a MANCOM position. She has solid exposure in all HR processes with specialisation in Talent and OD, Change Management, Training& Learning, Leadership Development and coaching. She is also part of Nestle Global Expert Network for Organisation Design & Change Management, and also has solid IR&ER exposure received when she was in the role of HR Factory Manager, Nestle Bangladesh and also as Head of HR in Nestle, Bangladesh.
Dvorah Stein
Founder, The Hive
Dvorah is a People and Culture Strategist and Associate Certified Coach (ACC) ignited by seeing possibilities become reality. She is the founder of The Hive and a faculty member of Integral+ Africa’s, Coaching Centre. With a background in Industrial Psychology and 18 years’ experience in the field of people development, Human Resources and Learning and Development, she finds meaning in supporting people to engage whole-heartedly, transform obstacles and find fulfilment. Prior to starting her own business, she worked with the Cape Union Mart Group for about 9 years in various roles ranging from Learning Facilitation Leader, Regional HR, Talent Manager and Head of Coaching. She currently still works with the group on a contract basis.
Gbemisola
Head of People and Organisation, Novo Nordisk Kenya
Gbemisola is an experienced HR leader who is responsible for the People and Organization agenda in Middle Africa – 49 Countries divided into 4 distinct regions, Nigeria, West Central Africa (French West Africa & Ghana), Eastern and Southern Africa. She has been with Novo Nordisk for 6 years. Prior to that she was HR Business Partner for Diageo. She has an MBA from Eaton Business School and several other qualifications through Harvard and Cranfield University.
Travis Stephenson
Group Head: Talent & OD, Mr Price Group
Travis has a BA degree in Communication Science & Business Management through Unisa and Leadership & Coaching certificates through GIBS Business School.Her passion for culture and people development has led to her having 15 years’ experience in the field of Human Resources Development, specializing in Talent Management and Development and Culture and Engagement.After returning from the UK in 2006 where she worked for pharmaceutical company Glaxo Smith Kline and then Clarins UK in Training & Development, she continued her career in Training & Development with Toyota SA where she then progressed to Talent Management looking after the emerging talent pipeline in the business. Travis then moved on to head up the Career Centre at Varsity College on the Durban North & Westville campus mentoring and developing young graduates for the world of work. After taking a year off to have her son, she took up a role in Talent Management at RCL FOODS supporting key talent initiatives and was then promoted into the Learning & Development team heading up Professional Skills Development. Travis has since been with the Mr Price Group for almost 4 years in the role of Group Head of Talent & OD and the custodian of the Candidate Experience and Employee Experience for over 20 000 associates.
Andee Uren
Executive: OE, Nedbank
Andee Uren is research psychologist by profession and is currently the Executive Head of Organisational Effectiveness for Nedbank. Her career has spanned a number of sectors from academia, to the NGO sector; and from healthcare to financial services. She is passionate about the new world of work and the opportunities that digital transformation presents. She has authored two university text books on Health Psychology as well as a wide variety of research and editorial pieces. Her interests include operating model design, culture, leadership and the quest for the perfect cappuccino.
Ninette Van Aarde
Momentum Metropolitan
Ninette van Aarde is an Industrial Psychologist registered with the HPCSA. She specialises in Organisational Design with strong foundational experience as a Human Capital Business Partner. She currently leads the Organisational Design and Performance Excellence practices for Momentum Metropolitan, a multi-national financial services provider with a footprint in Africa, the United Kingdom and India.
Carol Sanford
Founder: The Regenerative Business Development Community, Best Selling Author and Executive Educator, Greater Seattle, USA
Carol Sanford is a consistently recognized thought leader working side by side with Fortune 500 and new economy executives in designing and leading systemic business change and design. Through her university and in-house educational offerings, global speaking platforms, multi-award-winning books, and human development work, Carol works with executive leaders who see the possibility to change the nature of work through developing people and work systems that ignite motivation everywhere. For four decades, Carol has worked with great leaders of successful businesses such as Google, DuPont, Intel, P&G, and Seventh Generation, educating them to develop their people and ensure a continuous stream of innovation that continually deliver extraordinary results.
JP van Zittert
Senior Manager: Organisational Effectiveness, SA Taxi
JP Van Zittert is a registered Industrial Psychologist with the HPCSA. He has worked in large consulting firms (Deloitte Consulting and JvR Consulting) supporting various organisations with the design, implementation and sustainability of large scale Organisation Development initiatives. He further crafted his skill as an Organisational Development specialist by moving into corporate (Comair Limited) and managing the day-to-day relationships with a large pool of stakeholders. Currently he is the Senior Manager OD and Talent for SA Taxi Development finance and his main focus is on leveraging the benefits of Organisational Development in the informal sector and driving business efficiency. JP has worked from large scale organisational restructures and mergers and acquisitions to Talent segmenting and effective performance management implementation.
Chris Jones
Head: Customer Success, EMEA, Enboarder
Chris has a passion for teaching and developing others, with a strong interest in developing learning strategy and engagement programs.
Chris experience is varied, having worked in the not-for-profit sector for a number of organisations, spending time working in B2B sales in the FMCG and Internet fields, providing professional profile insights at public speaking engagements and most recently working with small and medium sized clients to develop strategy and ensuring their success
Lerato Semenya
Managing Director, Chromatic Consulting
Lerato is dynamic, passionate leader and speaker with a talent for telling stories that inspire action, and is a credible voice in strategy development, decision making and establishing governance boundaries. Passionate about creating safe, inclusive spaces where employees, especially women and members of the LGBTI+ community can contribute meaningfully to the development of our economy. She works with Diversity and Inclusion as a tool to both empower organisations, as well as to drive the innovation required by diverse teams in the development of products and services.
Communication, and advocacy is her passion - developed and honed through her 17-year corporate career which has spanned across the Mining, Financial Services, Oil and Gas, and IT industries. She intuitively sees the opportunities from constantly evaluating the influence of technology in the solutions available for the South African employment landscape, to ensure that trend evaluation is always done in conjunction with business imperatives and strategic drivers. She works to bring life the strategic objectives of her clients – from getting ready for the future of work, technology and related digital transformation through facilitating discussion around criticality/impact of diverse organizations and all the way to implementing related policy and driving awareness for Diversity and Inclusion in the Workplace. Holding executive level roles in multinational companies allows her to hold dialogue at policy level, creating change at the institutionalized level, to engender a sense of belonging for the marginalized – especially women and the LBGTI+ community. She works to create allyship and allows organizations to draw on their diversity for, and in designing high performance cultures and teams. She is also the Chairperson of the Board of Trustees of the Kuehne + Nagel Inzuzo Trust, which invests in the education and entrepreneurial development of young South African women
Richard Perez
Founding Director, UCT School of Design Thinking (d.school)
Richard Perez is the founding director of the Hasso Plattner School of Design Thinking at the University of Cape Town, which leverages the global d.school network of both Potsdam, Germany and Stanford, United States. Richard’s expertise and experience combines human centered design with business thinking, management and strategy. His area of specialisation is design thinking as a driver of innovation and strategic leadership; and he advises organisations (private and public) in both South Africa, the Africa region including the likes of the World Bank and United Nations Foundation. Prior to founding the d-school, Richard spent three years as a director at the City of Cape Town where, in a first for a public administration in South Africa, he pioneered design as a strategy and management tool to advance the creation of effective human-centred solutions. Leading a transversal City administration team who were responsible for embedding a culture of design-led innovation, Richard introduced design thinking to unlock collaboration, creative thinking and innovation in response to the needs of local citizens across the socio-economic spectrum. Before his City administration experience, Richard spent 10 years as a partner and director in the award-winning Cape Town based product design agency, XYZ Design, where he managed and developed an extensive and varied portfolio of consumer-focused products, services and user-centered research in emerging markets for local and international organisations. Richard’s education includes a Mechanical Engineering degree from the University of Cape Town, a Masters in Innovation Design Engineering from the Royal College of Art and Imperial College of Science and Technology (London) and an Executive MBA (awarded with distinction) from the University of Cape Town’s Graduate School of Business, where his research topic focused on the interrelationships between constraints and creativity.
Bernd Schulz
Director: Action Learning Partners
Bernd has an Honours Degree in Psychology and an Honours Degree in Ancient Languages cum laude. At the core of his work is helping people and influencing their behaviour to adapt and embrace personal and organizational change.
He has worked across a variety of sectors and industries, particularly in mining and supply chain. His focus has been primarily on change management, facilitation, consulting, communication and entrepreneurial development. He also has extensive experience in action learning practice, learning and development, organizational design, performance management and recruitment. He has 20 years of experience working on the interface between systems, people and technology, with a strong focus on change, organizational and individual effectiveness.
Dr Loyiso Mbabane
Executive Consultant, 21st Century
Dr. Loyiso Mbabane has 30 years of experience in the fields of human resources management; organisational development; employment equity; organisational transformation as well as Broad-Based Black Economic Empowerment. He has served as Senior Lecturer in HR at UCT (GSB) as well as executive dean of a faculty of business, management and law. He is qualified in Industrial and Organisational Psychology (with an MA from Wits) as well as in Economics (MSc from University of London). Mbabane holds a PhD in Business Administration from UCT. He was the national director for Employment Equity at the Department of Labour in 1996-1998, when the EE Act was developed and promulgated. He went on to serve as Executive Director of the first independent BEE Commission in 1999-2001 before joining academia. In 2012-2015 he was Chairperson of the Commission for Employment Equity. He also served as a Commissioner in the Presidential Remuneration Commission (2014- 2019). He recently joined 21st Century as Executive Consultant.
Tebogo Mdhluli
Head: Organisational Effectiveness, Anglo American Platinum
Tebogo is a Human Resource Practitioner with over 20 years’ experience in the world of work, 15 years of which were in mining and metals with exposure in Diamonds/Ferrochrome / PGM's. She has strong business acumen and is a great leader. She has been with Anglo American Platinum since 2013 and is responsible for HR Strategy; Organisational Design; Organisational Effectiveness and Workforce Planning. She also has past experiences in Talent Management, Responsible for HR Strategy; Organisational Design; Organisational Effectiveness; Workforce Planning. Past experiences in Org Effectiveness; Talent Management; Generalist HRBP as well as an HR Generalist HRBP
Terrence Taylor
Talent and Organisational Development Consultant
Terrence Taylor is a Talent and Organizational Development Consultant with Google based in the US, a position he has held since 2017. He has lived and worked across the world and held senior leadership positions. Prior to joining Google, Terrence worked at Discovery where he was the GM of Talent and Leadership, at Ecobank in Togo where he was the Group L & D Manager, for Citi Bank where he was the VP for Risk Analysis and a lecturer at the Gordon Institute for Business Science to name a few past positions. He is a strong learning and human resources professional with a degree from Brown University and an MBA from Harvard Business School.
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