Description

The highly experienced and knowledgeable authors of Organisational Diagnosis provide the reader with the necessary advice, tools and applications to conduct a successful organisational diagnosis. Readers will come to understand how to diagnose concerns/problems and leverage untapped possibilities in the organisation in order to improve and be successful in a competitive, fast-changing world.

The book consists of 13 chapters, which covers the core concepts in conducting an organisational diagnosis.
Content includes:

– Planning and coordinating an organisational diagnosis
– Preparing and involving all stakeholders
– Developing and sourcing assessment instruments
– Survey administration process
– Data gathering in groups – an inclusive way of gathering
– Analysing and interpretation of results
– Follow-up process – clarifying survey results
– Report writing and feedback
– Action planning and learning
– Conducting multicultural research insights gained from theory and practice
– The organisational and psychological impact of Organisational Diagnosis
– Ethical and privacy considerations for research