learning and development

Have the Setas Run Out of Course and Cause?

By Wilhelm Crous September 12, 2025 In a recent article in the Financial Mail (14–20 August), Claire Bisseker concluded that “…this massively inefficient edifice consistently fails to meet its own skills targets, is plagued by allegations of malfeasance, and facilitates training more costly on some metrics than obtaining a university degree.” The SETA

By |2025-09-12T13:33:49+02:00September 12th, 2025|HR, Human Resources, Learning and Development, Talent Management, Values|

The Yeast Effect: Why Values Matter More Than Ever in Leadership, Relationships, and Organisational Culture

By Dr Arnold Smit April 14, 2025 Are you someone who believes in the power of everyday values such as honesty, respect, responsibility, fairness and compassion? Do you want these values reflected in your relationships, work, and leadership? And do you, like many others, wonder why this seemingly straightforward desire can often be so challenging

Embracing AI in HR: Harnessing Technology to Enhance Human Resource Management

By Zia Attlee October 2, 2024 The landscape of Human Resources (HR) is transforming rapidly, and Artificial Intelligence (AI) is at the forefront of this revolution. Today's HR professionals are increasingly turning to AI to streamline operations and enhance the efficacy of their roles. From onboarding new employees to fine-tuning performance management, AI's integration

Reskilling: A Strategic Priority for Today’s Organisations

By Wilhelm Crous September 19, 2024 In the Harvard Business Review article “Designing a Successful Reskilling Programme,” researchers Jorge Tamayo, Leila Doumi, Sagar Goel, Orsolya Kovács-Ondrejkovic, and Raffaella Sadun shared insights from a study involving approximately 1,400 organisations and business leaders in the US concerning the need for, and the current state of, reskilling.

Managing the 6-Generation Workforce

By Wilhelm Crous April 18, 2024 Recently at the HR Directors conference, there was a lively discussion about managing the different generations in the workplace. So when I came across an article by Prof. Nicholas Pearce from The Kellogg School of Management at Northwestern University in the Harvard Business Review titled “Leading the 6-Generation

By |2024-04-30T14:51:34+02:00April 18th, 2024|HR, Human Resources, Leadership, Resilience|

Mastering Leadership: Navigating Unfolding Events with the Reactive Management Framework

By Wilhelm Crous December 21, 2023 I'm always thrilled to receive a new edition of the Harvard Business Review. Just recently, my advance copy of the Jan/Feb 2024 edition arrived. After publishing six new titles on leadership, I was eager to delve into this edition, which revolves around the theme of Leadership. One particular

By |2024-04-30T14:05:48+02:00December 19th, 2023|HR, Human Resources, Leadership, Resilience|

Less is More When Designing Employee Learning Programmes

By Wilhelm Crous December 18, 2023 I recently had a discussion with Ajay Pangarkar, a Canadian-based thought leader in Learning and Development and the author of the soon-to-be-released book Learning Metrics. During our conversation, he pointed out an issue with online learning—engagement levels are low and dropping. This trend prompted me to delve into

By |2024-04-30T14:03:16+02:00December 18th, 2023|HR, Human Resources, Hybrid Work, Leadership, Resilience, Talent Management|

The Impact of Your Leadership Footprint: Reflecting on the Essence of True Leadership

By Dave van der Merwe June 20, 2023 As I reflect on the impact of my book since it was published in 2022, some key topics have consistently dominated in my leadership work, dialogue with leaders, and feedback I have received on the book. How will you be remembered? The subtitle of my book has

Retain to Sustain: Mastering the Art of Employee Retention in Today’s Competitive Landscape

By Dr Mark Bussin May 6, 2023 Talent shortages, a competitive job market, exacerbated turnover costs, organisations’ reputation, loss of time, employee engagement, employee loyalty, employee adaptability, organisational culture damage, organisational knowledge… these are just some of the key words accentuating why retention is more important now than ever before. Retention can be defined

Implementing strategy is only as good as your skills

By Wilhelm Crous May 9, 2023 Boston Consulting Group (BCG) recently conducted research among 50 of the largest US firms and Fortune magazine’s Best Places to Work to determine how much emphasis companies place on skills development when it comes to delivering on their strategies. The results were not encouraging! Only 24% of the

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